Ciaran talks to Glow labs’ Mayar Upadhyaya and Alistair Alexander from Mencap, about their innovative work customizing the Facebook Interface their users to encourage them to participate online. Mayar and Alistair talk us through some of the Facebook interface issues that hit hard for users with reading and language disabilities. We also discover a surprising shining star in the usability stakes with a lot to teach us…. Youtube!
www.raisingyourgame.mencap.co.uk
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Artificial intelligence will not make business change easy, but used thoughtfully, it can help leaders diagnose problems more accurately, communicate at scale, and respond to warning signs early, as long as the human elements of trust and judgement remain at the centre.